The water is gone but the muck is not: wet mud on the floors, ruined belongings everywhere and a stink that keeps getting stronger. One call routes you to an independent Flood Cleanup contractor in Boston equipped to muck out, haul off and disinfect.
The referral call costs nothing. A licensed and insured independent cleanup contractor is matched to your address.
Muck-out is heavy, dirty and risky work. We connect you with independent pros who do it every storm season and know how to do it safely.
Your call goes to an independent cleanup contractor in our network who carries their own license and insurance. That matters on a job site full of broken glass, nails and heavy loads. Ask the contractor to show proof of insurance before work starts.
After a storm, half the street is calling for help at the same time. We keep answering around the clock and route you to an available pro working in Boston, with the arrival window confirmed on the call.
You see a written scope and price from the contractor before any mud gets moved. The scope should list the rooms, the debris volume, the haul-off plan and the cleaning products being used.
This job runs on different tools than a drying job. Expect square-point shovels and squeegees, contractor wheelbarrows, sump and trash pumps for leftover pockets of water, hot-water pressure washers, HEPA vacuums, pump sprayers for disinfectant, and full PPE including N95 or half-face respirators, nitrile gloves and steel-toe rubber boots.
This is the dirty first phase after the water drops: get the mud out, get the ruined stuff out, and leave clean, disinfected surfaces behind.
The silt a flood leaves behind is slippery, heavy and contaminated. The contractor shovels it while it is still wet, when it moves easiest, then squeegees the floor toward a door and follows with a trash pump if pockets of water remain. Dried mud turns to dust that spreads through the house, so speed helps.
One flooded home can produce a full dumpster of waste. The contractor can arrange a roll-off or haul loads themselves, and keeps the curb pile separated if your local debris pickup asks for appliances, construction waste and household items in different piles.
The hardest part for most families is deciding what goes. The rule of thumb is porous versus non-porous. Mattresses, upholstered furniture, stuffed toys, particleboard and paper soaked in floodwater usually go. Metal, glass, hard plastic and solid wood can often be cleaned and disinfected. The contractor photographs discarded items for your records before they hit the pile.
A broom leaves a layer of mud behind on concrete. The contractor uses a hot-water pressure washer on garage floors, driveways, patios and exterior walls, working from the back toward the drain so the slurry goes out rather than back in.
Disinfection only works once the dirt is gone, so cleaning comes first. Every hard surface the water touched gets scrubbed with detergent, rinsed, then treated with an EPA-registered disinfectant applied with a pump sprayer and left for the dwell time on the label.
Flood silt often settles in the crawl space, out of sight. The contractor crawls in with PPE and lighting, pulls the wet vapor barrier and fallen insulation, scrapes and shovels silt into buckets, and removes standing water so the space can be treated and dried.
A flooded house hides dangers under the mud. Debris buries nails, glass and sharp metal. Floors can be slick and soft. Snakes, rodents and fire ants move indoors with high water. Contractors who do this work wear rubber boots with steel toes and shanks, cut-resistant or nitrile gloves, eye protection, and a properly fitted respirator once mold or dust is present.
Electrical and gas hazards are the big two. Nobody should step into standing water until the utility or an electrician confirms power is off. If you smell gas, leave and call the gas utility from outside. Never run a generator or gas pressure washer inside a garage or enclosed space, because carbon monoxide builds up fast.
Call now and we route you to an independent cleanup crew near you.
Here is how a cleanup call moves from start to finish.
When you call +1-877-637-9008, we ask about mud depth, the garage and crawl space, and utility status. We also ask about street access for a dumpster, then route you to an independent cleanup contractor serving Boston.
The contractor arrives in the confirmed window with shovels, pumps, a pressure washer and full PPE. First comes a walk-around for hazards: live wiring, gas odor, unstable floors and buried debris.
They estimate the debris volume, plan the haul-off and walk you through what can and cannot be saved. You get a written scope and price for muck-out, hauling, pressure washing and disinfection before work begins.
The job wraps up with a walkthrough after the last load leaves and the final disinfectant pass is done. You get photos of discarded contents for your claim, and you sign off on the completed scope. If drying or rebuild is next, ask the contractor how they hand that off.
An older homeowner returns to find silt covering the floors of the whole first level and has no idea where to start. The contractor shovels the house out room by room, sets a roll-off in the driveway and pressure-washes the slab before disinfecting.
Four days after a flash flood, cardboard boxes, a fridge and a sofa in the garage are rotting and drawing flies. The contractor sorts porous items out for disposal, photographs them for the claim, hauls the appliance separately and pressure-washes the floor and walls.
After the water recedes, a musty stink rises through the floorboards. The contractor finds several inches of mud in the crawl space, removes the vapor barrier and sagging insulation, buckets out the silt and treats the soil and joists.
After a storm, a caller says every house on the block is dragging furniture to the curb and nobody can get a crew. We route the call to an available independent contractor in the network, and the arrival window is set before they hang up.
These are typical situations callers describe, not quotes from specific customers.
Porous items soaked in floodwater usually go: mattresses, upholstered furniture, carpet and pad, stuffed toys, pillows, particleboard and paper goods. Food and medicine that touched the water should be discarded too. Photograph everything before it leaves.
Hard, non-absorbent belongings like dishes, metal tools, glass and solid wood can usually be cleaned and disinfected. The contractor can help you sort the borderline items.
Small jobs can be, with the right gear and power off. Wear rubber boots, gloves, eye protection and a respirator, and watch for nails, glass and animals in the debris. For a whole house or a crawl space, a contractor is usually the safer call.
The contractor can often order the dumpster or haul loads in their own trailer. Some areas run special curbside pickup after floods, and the contractor can separate piles to fit it.
Rotting contents and bacteria in the leftover mud cause that smell. It gets worse every day, so the quicker the muck-out happens, the better.
Start once power is confirmed off and the structure is safe to enter. Wet silt shovels easier than dried mud, and mold growth can begin within a day or two.
When a storm floods part of Boston, cleanup calls come in from whole blocks at once. Dispatch sorts those calls by street and sends each one to an independent cleanup crew already working close by, in Boston or the towns around it.
The first few days after a flood are the busiest. Getting on a schedule early matters, because mud hardens and contents spoil fast. Our dispatchers keep answering day and night, and your arrival window is confirmed before you hang up.
Until the contractor arrives, stay careful. Leave the power off, stay out of standing water, keep kids and pets away from the debris pile, and take photos of every room. Then call +1-877-637-9008 and we connect you with a Flood Cleanup contractor near you in Boston.
Free referral call, any hour, to an independent licensed and insured pro.
